In case of a defective door, it is the option of Kobi Windows & Doors to:
Submitting a claim: Upon discovery of any defect of the product, the original purchaser shall notify Kobi Windows & Doors. Claims under this limited warranty must be made in writing within the period of this warranty and prior to the beginning of any repair work. Kobi Windows & Doors shall evaluate the product/situation within a reasonable period of time and if Kobi Windows & Doors determines that the defect in question is covered by this Limited Warranty, Kobi Windows & Doors shall repair or replace product or part as soon as practical.
In no event will Kobi Windows & Doors be liable to the purchaser for any damages including but not limited to, any direct, special incidental or consequential damages arising out of or relating to the sale, installation, or use of or inability to use the product.
Please include the following information in any claim:
1. Original Purchaser (as written on the invoice)
2. Invoice #
3. Purchase Date
4. Date of Receipt
5. Phone number
6. Email address
7. Mailing address
8. Date submitting claim
Transfer: The limited warranty is NOT assignable or otherwise transferable
Notices: All Notices and other communications provided herein shall be sent to the address and/or fax number set forth below: